Case

Athens International Airport in collaboration with Hellenic Duty Free Shops, proceeded with a major project, the upgrade of Extra Schengen Area, altering completely the way the area looked and received guests with the purpose of providing them a unique and satisfactory experience during their stay in the facility.

Challenge

Heavy duty works in different construction sites had to be held while reshaping the area with number one priority the safety of passengers and facilities, while also avoiding the slightest interruption of flights and passengers flow.

Solution

In coordination with the client and putting to use years of experience in fit-out projects, AGT Airport Services team, created a customized project management model ensuring that every project phase was held in time frames & areas that would not disturb the operation of AIA, making this model an innovation concerning the airport sector.

Results

AIA gained an awarded area, providing the most pleasant experience possible to the quests passing through, as well as an entrusted partner fully complied and understanding to its’ specific needs with the know-how to provide customized & flexible operational models in full harmony with client’s standards.

 

Extra Schengen Project – Operational & Commercial Upgrade

 

Client’s Response:

 “Your performance exceeded our expectations”

Antonakos Konstantinos, Hellenic Duty Free Shops S.A. technical director